Privacy Policy & Terms of Service
Last updated: May 2026
Privacy Policy
Information we collect
We collect information you send to CV Edge by email, phone, or other direct contact, including your name, contact details, target role, application deadline, service needs and document-related notes.
How we use your information
We use your information to respond to enquiries, confirm whether CV Edge is the right fit, provide resume, cover letter, selection criteria, career coaching and interview preparation services, and communicate project updates.
Contact methods
The main contact method is direct email. You can also use the contact page for current contact details.
Storage and protection
We take reasonable steps to protect your data and limit access to authorised personnel only.
Disclosure
We do not sell your personal information. We only share information when required by law or with your explicit consent.
Retention
Client data is retained only as long as reasonably required for service delivery and record-keeping obligations.
Your rights
You may request access, correction, or deletion of your personal information by contacting us.
Contact
For privacy requests, use the contact page or email us directly.
Terms of Service
Services
CV Edge provides resume writing, cover letter, selection criteria, LinkedIn profile, career coaching and interview preparation services. Final scope, pricing and timing are confirmed before work starts.
Payment
Payment options can be discussed during consultation. In most cases, work begins after payment confirmation.
Revisions
Revision scope is confirmed before work starts and depends on the service agreed. Additional revision rounds may be available at extra cost.
Turnaround
Most projects are completed within 5-10 business days after scope, payment and source material are confirmed. Timing depends on workload, role complexity and your deadline.
Cancellation
If you need to cancel or reschedule, please let us know as soon as possible. Refunds are handled on a case-by-case basis depending on work completed.
Client responsibilities
Clients are responsible for providing accurate information, target role details, and any required source material in a timely manner.
Disclaimer
No guarantees
While strong applications improve your chances, job outcomes depend on market demand, role fit, interview performance, and employer decisions. We provide expert writing support, not guaranteed employment results.
Information accuracy
CV Edge makes reasonable efforts to ensure the information on this website is accurate and current, but does not guarantee completeness or accuracy of external links or third-party content.
Professional advice
The content on this website is for general information purposes only and does not constitute legal, financial or immigration advice.
Limitation of liability
To the extent permitted by law, CV Edge excludes all liability for any loss or damage arising from use of this website or reliance on its content.